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NETWIRELESS CARE

A Unique Post-Sales Service

DO YOU NEED MORE REGULAR SUPPORT?

NetWireless offer individualised contract agreements with defined block hours for troubleshooting or ongoing monthly bundles designed to continuously monitor and maintain devices.

Our standard or enhanced monthly packages are intended for clients who can not afford any downtime. An exceptional service is offered with machines and devices maintained to the highest standards with unlimited support during business hours. Options include: Anti-virus, anti-malware, anti-spam, online backup and enhanced usage reporting. 

We provide a dedicated 1300 service number, email and login web portal for ticket creation during business hours. Tickets can be viewed and updated, available for clients to monitor our progress 24/7. 

Have a 24/7 business operation that needs support? Speak to us about upgrading to our Enhanced package.

NetWireless already supports organisations across every industry vertical. Our multi-vendor capability enables:

  • High quality maintenance
  • Monitors operations
  • Improves performance
  • Manages security
 

Catering for low, medium, high and critical priorities, NetWireless is ready to assist you